In today’s modern, technology dependent office the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them) is no longer effective. “Managed Services” is the technology industry buzzword that means pro-actively managing and monitoring your network equipment, computers, and other devices to focus on the prevention of critical issues before they disrupt employees, management, and/or clients.
Without management, keeping up with security best practices, backup routines, security patching, antivirus definitions, and equipment failures is a difficult task for any small business. Business owners and managers need to spend their time focused on the things that matter to them – running the business. All of the above tasks leave a business open to security breaches and data loss, which will cost have a hard cost associated with restoring your business to optimum functioning capacity. It’s no longer a matter of not affording quality IT services, it’s that business can’t afford not to!
Managed services providers usually price their services on a flat-rate monthly basis. Depending on the services included in the program offered, pricing is usually based on the number of devices, with different packages priced at different levels. Some providers offer on-site customer support as an extra fee but one of our packages even includes onsite support!!Basic services often start with a monitoring service, which notifies the ”you” of problems, which you resolve on your own. At the upper end of the spectrum, service providers offer fully managed services that cover everything from alerts through problem resolution
Put in simple terms – one of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations… and you will reap the benefits of preventing fires, rather than fighting them.